Pace Car Rental > Frequently Asked Questions

Frequently Asked Questions

Pace Car Rental strives to bring South Africans the very best in car rental – whether it’s in Johannesburg, Cape Town, Umhlanga, or Cape Town. We pride ourselves in being transparent and just providing easy car rentals, with no strings attached. Below are some frequently asked questions that we will get into.

We will walk you through some frequently asked questions just to put your mind at ease about the ins and outs of car rental. If you have never rented a car before, here are some frequently asked questions that we get, and which will assist with what you might not be clear on.

We also have dedicated FAQ pages for the following topics:

What is long term car rental?

Pace Car Rental specializes in long term car rental. This means we have figured out how to make our customers save more money the longer they have their rental car. Our rates get cheaper the longer you decide to take the car. Imagine that! Pace Car Rental allows the consumer to rent out the vehicle for longer period of time than most companies will allow. We do monthly car hire on all our vehicles.

What types of cars does Pace rent out?

Pace Car Rental has a large fleet of rental cars including minibus rentals, panel van hire, bakkie and van rentals, SUV hire and luxury car hire.

I see you do ‘cash car rental’. What does this mean?

Where can I find your branches in South Africa?

Pace Car Rental has 7 branches

  • Our car rental Johannesburg branch is located at: 40 14th Street Marlboro North, Sandton – 011 262 5500.
  • Our car rental Kempton Park branch is located at: 159 Bon Cretion Srteet, Pomona AH, Kempton Park – 011 425 1666.
  • Our car rental Pretoria branch is located at: ProEquity Court Building 1250 Pretorius Street Hatfield Pretoria, Pretoria, 0028 – 012 460-8016.
  • Our Cape Town car rental branch is located at Unit 5, Airport Business Park, Corner of Michigan and Borcherds Quarry Road, Airport Industria – 021 386 2411
  • Our car rental Salt River branch is located at: 366A Victoria Road, Salt River, Cape Town – 021 186 5670.
  • In Gqeberhayou can find us at 90 Heugh Road  in Walmer – 041 581 4904
  • Our Umhlanga branch is located at: Shop 1A Oceans Mall, Lagoon Drive, Umhlanga – 031 350 4922.
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Do your cars go ‘Cross Border’?

Pace Car Rental currently does not allow  cross-border vehicle hire from South Africa into other countries in Africa.

Can I Extend My Car Rental After Collection?

Yes, all you have to do is call / email Pace Car Rental and we will extend your car rental to the new date and time as advised. Payment for the extension of the car rental can be made via EFTs (Electronic Funds Transfers) or you can come in to our offices to pay. The payment needs to be made before the new extension term.

What do I do when the car rental gets stolen?

Our car rental blog has some more information on what to do if your vehicle does get stolen – but most importantly call us at Pace on 011 262 5500 and have all the information ready so we can assist.